anggur Privacy Policy

This page describes what data we collect when you use anggur and how we keep that data protected. We collect personal information only when you create an account, deposit funds, or engage with our services. Your data is processed according to applicable privacy laws and is stored on secure servers. We do not sell your information to third parties, nor do we use it for marketing beyond confirming your account and processing your transactions.

We at anggur are transparent about our data practices. This policy sets out exactly what we collect, who has access to it, how long we retain it, and what rights you have. If you have questions about your privacy on anggur, contact our support team via your account dashboard.

Our services are available only where local law permits. By using anggur, you confirm that you are in a jurisdiction where our services are legally available and that you accept this privacy policy in full.

What Data We Collect on anggur

When you create an account on anggur, we collect your full name, date of birth, email address, and phone number. We verify this information against official records to confirm your identity. We also collect your residential address and banking details (account holder name, bank name, account number) to process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

During account use, we log your activity: which games you play, which markets you stake on (Liga 1, Piala AFF, Champions League, live-dealer tables, slots), your stake amounts, winnings, and withdrawals. We also record your IP address, device type, and browser type for security and fraud prevention. We do not track your browsing outside anggur or sell this activity data to advertisers.

How We Use Your Data on anggur

We use your personal information for three primary purposes: account verification, payment processing, and service delivery. Your identity details are verified once, during account setup, and retained only as long as your account is active. Your banking details are encrypted and used solely to process deposits and withdrawals; we do not retain them longer than necessary for reconciliation and dispute resolution.

We use your activity logs to detect unusual account behaviour and prevent fraud. If we notice suspicious transactions (e.g., rapid withdrawals, access from multiple countries), we may freeze your account temporarily and contact you to verify. We also use logs to respond to support requests and to comply with legal obligations. We do not use your data for marketing emails or promotional campaigns unless you explicitly opt in.

Our servers may be located outside your jurisdiction. If you are in Indonesia, your data may be stored on servers in other countries. Transfers across borders comply with applicable data-protection laws. We ensure all data transfers use encryption and secure protocols.

Third-Party Processors and anggur's Partners

We work with third-party payment processors to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. These processors see only the information needed to complete your transaction: your name, banking details, and transaction amount. They are contractually bound to protect your data and use it only for payment processing. We do not control their privacy practices; we recommend reviewing their policies directly.

We also work with identity-verification vendors to confirm your account details during setup. These vendors may access your full name, date of birth, and address; they are required to delete this information after verification. We use fraud-detection services to analyse your transaction patterns; these services may see your IP address, device type, and activity logs but not your banking details.

Game providers (live-dealer studios, slot-game developers, esports data feeds) may have access to your stake and outcome data for their own record-keeping and compliance. These providers operate under separate privacy policies; we are not responsible for their practices. However, they are contractually bound to maintain data confidentiality.

Your Rights and Our Data Retention Policy on anggur

You have the right to access your personal data. Log into your anggur account and view your registered details, transaction history, and account settings. You can also request a copy of all data we hold about you by contacting support. We will provide this within 14 business days.

You have the right to correct inaccurate information. If your name, address, or banking details change, you can update them via your account dashboard or by contacting support. We may ask you to re-verify your identity if you change key details.

You have the right to request deletion of your account and associated data. Once we receive your request, we will close your account and delete your personal information within 30 days, except where we are required by law to retain records (e.g., anti-money-laundering documentation). We retain transaction records for a minimum of five years for regulatory compliance.

We at anggur believe your privacy is non-negotiable. Your data is yours; we protect it, we do not monetise it, and we give you control over how it is used.

Cookies and Tracking on anggur

We use cookies to maintain your login session and remember your preferences (language, theme). These are essential cookies; without them, you cannot use anggur. We do not use tracking cookies for behavioural advertising. We do not deploy analytics cookies that follow you across the web.

When you visit anggur, your browser automatically sends us your IP address. We use this to detect your location (for jurisdiction verification) and to prevent fraud. We do not store IP addresses longer than necessary for security purposes, typically 90 days.

Data Breaches and anggur's Security Commitments

We encrypt all data transmitted between your device and anggur's servers using industry-standard TLS 1.2 or higher. Our databases are encrypted at rest. Access to your personal information is restricted to anggur staff who need it for their work (customer support, compliance, fraud prevention). All staff sign confidentiality agreements.

If we discover a data breach affecting your personal information, we will notify you within 48 hours by email to the address on your account. We will describe what information was compromised, what steps we are taking to secure it, and what you should do to protect yourself. We will also comply with any notification requirements under applicable law.

Contacting anggur About Privacy

If you have questions about this privacy policy, wish to exercise your rights, or believe anggur has mishandled your data, contact us through your account dashboard. We will respond within 14 business days. You also have the right to lodge a complaint with your local data-protection authority if you believe we have violated applicable privacy law.

• To request access to your data, email support through anggur.
• To update your personal information, log into your anggur account and edit your details.
• To request account deletion, contact support with your account ID.
• To report a suspected data breach, contact support immediately.

This privacy policy is effective as of the date published on anggur.net. We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our site. Your continued use of anggur after any update constitutes your acceptance of the revised policy. If you do not agree with our privacy practices, you may delete your account and request permanent data deletion.